Terms & Conditions

By purchasing our VIP membership package you are agreeing to the following terms and conditions:

 

The VIP membership agreement is of 12 months duration

 

Your VIP membership package is not transferable to or shareable with any other person.

 

Payments are due weekly and are payable via Ezypay. You agree to maintain direct debit instructions with your bank for the amount due. Please contact us in advance should you need to cancel your Direct Debit.

 

We may make reasonable changes to the Membership Agreement terms and conditions at any time.



 

Payment Policy:

 

Payments are due weekly and are payable via a secure third-party website, Ezypay. Kindly note that failure to make payment will result in an additional fee of approx. $15. Please let us know beforehand should you need to cancel your membership.


 

​Cancellations Policy: 

 

VIP members who fail to reschedule or call and notify the Salon at least 24 hours before their service will also be charged a cancellation fee of $50.

 

60 days cancellation is required for all membership packages. If you are cancelling before the 12 month period, extra chargers will be incurred.

Cancellation fees of 50% of balance if cancelling within 6 months from start date. And 25% of balance after the 6 month period. 60 days notice is required for ALL cancellations.

If you are moving towns or country’s we accept cancellation of memberships if you are moving a 60km radius from Totara North.